"We can sort these customers by importance, either by how much revenue they bring us, how big they are, or how strategic they are. Once we've done that, we can better predict which customers are in danger, why they're in danger, and how we can win them back."
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About Charlie Rose
Charlie Rose was an American television personality and journalist known for his engaging and insightful interviews with a wide range of guests. He hosted 'Charlie Rose,' a talk show that aired on PBS from 1991 to 2017, where he delved into topics ranging from politics and business to arts and culture. With his in-depth conversations and intellectual curiosity, Rose became a respected figure in the world of broadcast journalism.
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"Each broadcast, I said, 'I am going to learn something today.'"
"Each time I watch a show before it goes to tape, something is in there that would surprise me."