"If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends."
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About Jeff Bezos
Jeff Bezos is an American entrepreneur and investor who is best known as the founder and former CEO of Amazon.com, the world's largest online retailer. He was born in 1964 in Albuquerque, New Mexico. Bezos founded Amazon in 1994 as an online bookstore but diversified it to sell a wide variety of products and services. Under his leadership, Amazon grew to become one of the most valuable and influential companies globally, pioneering innovations in e-commerce, cloud computing, digital streaming, and artificial intelligence.
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