"Success will always come down to one thing: serving the customer. It's as simple as that."
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About Bruce Nordstrom
Bruce Nordstrom (B. 1933) was an American businessman and former co-president of Nordstrom, Inc., a luxury department store chain founded by his grandfather in 1901. He helped expand the company from a small shoe store to a national retail powerhouse known for exceptional customer service. Nordstrom strongly believed in putting the customer first, which became a key principle of the company's success under his leadership. His dedication to quality and service helped establish Nordstrom as a leading retailer in the competitive fashion industry.
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